Your privacy matters to us. This policy explains exactly what personal information 92ro collects when you register, deposit, play games or contact support — and how that information is used, stored and protected. We have written this in plain language so it is easy to follow regardless of your technical background.
These cards summarise the most important things to know. The full policy with all details is in the section below.
We collect the information you provide at registration — your name, date of birth and contact details — plus transaction records, device information and gameplay activity. We do not collect more than is necessary to run your account securely.
Your data allows us to operate your 92ro account, process PKR transactions via JazzCash, Easypaisa and Raast, verify your identity, deliver promotions and provide customer support. We do not use your data for anything outside of these purposes.
Your data is shared only with the payment providers and game suppliers necessary to deliver the service. We do not sell your personal data to advertisers or marketing companies. Third parties we work with are contractually required to handle your data securely.
Account data is stored with encryption and access controls. Passwords are not stored in plain text. Payment transactions are handled by the payment provider's own secure infrastructure. We conduct regular reviews of our data security practices.
The 92ro website and app use cookies and similar tracking technologies to keep sessions active, remember your preferences and understand how pages are used. You can control cookie settings through your browser. Disabling some cookies may affect site functionality.
You have the right to request a copy of the personal data we hold about you, to ask for corrections and, in certain circumstances, to request deletion. To exercise any of these rights, contact support using the email address in the footer of this page.
This Privacy Policy applies to the 92ro platform, accessible via the website and the 92ro mobile app for Android and iOS. It explains what personal data we collect from users, how it is used, who it may be shared with, and how long we keep it.
By registering an account or using any part of the 92ro platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with how your data is handled as described in this document, you should not use the platform.
This policy should be read alongside the Terms and Conditions, which govern your use of the platform more broadly. Capitalised terms not defined here carry the meaning given to them in the Terms and Conditions.
This policy covers personal data collected via the 92ro website, mobile browser, Android APK and iOS app. It does not cover third-party websites or services that may be linked from within the platform.
We collect personal data in the following categories:
| Data Category | Collected When | Required? |
|---|---|---|
| Name & date of birth | Account registration | Yes – mandatory |
| Mobile number | Account registration | Yes – mandatory |
| Identity documents | Verification request | Required before withdrawal |
| Transaction records | Every deposit / withdrawal | Automatic |
| Gameplay activity | During platform use | Automatic |
| Device / IP data | Every session | Automatic |
The personal data collected by 92ro is used for the following purposes:
If you have opted in to receive promotional messages from 92ro, you can opt out at any time by contacting support. Opting out of marketing does not affect the operation of your account or your eligibility for in-platform promotions.
All PKR transactions at 92ro are processed through trusted third-party payment providers including JazzCash, Easypaisa, Raast and bank transfer partners. When you make a deposit or request a withdrawal, your payment credentials — such as your JazzCash mobile number, Easypaisa account details or bank account information — are passed directly to that payment provider through their secure interface.
92ro does not store your full payment credentials on its own servers. What 92ro does retain is a transaction reference number, the payment method type, the PKR amount and the timestamp — sufficient to maintain your account balance and resolve any transaction queries.
Your JazzCash PIN, Easypaisa PIN or bank account password is entered directly into the payment provider's own interface. 92ro does not have access to these credentials at any point.
92ro does not sell your personal data to any third party. Your information may be shared in the following limited circumstances:
All third-party service providers who handle your data are required to maintain appropriate security standards and are prohibited from using your data beyond the purpose for which it was shared.
The 92ro website and app use cookies and similar technologies. These are small data files stored on your device that help us keep your session active, remember your language and display preferences, and understand how the platform is being used.
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the platform — for example, session cookies are required to stay logged in.
If you disable all cookies, you may not be able to log in or use some features of the 92ro platform. Session cookies in particular are essential for account security and authentication.
92ro takes the security of your personal data seriously. We use industry-standard measures to protect data at rest and in transit, including encryption, access controls and secure server infrastructure.
Despite these measures, no digital platform can guarantee absolute security. In the event of a data breach that affects your personal data, we will take prompt action and notify affected users as required.
Use a strong, unique password for your 92ro account and do not share it with anyone. Enable biometric login on the 92ro App for added protection on your device. 92ro will never ask for your password via email or chat.
We retain your personal data for as long as your account remains active and for a period after closure to allow for any outstanding transaction queries, dispute resolution or legal compliance obligations.
Transaction records are typically retained for a longer period than other personal data categories due to financial record-keeping requirements. Gameplay data may be retained in aggregated, anonymised form for platform analytics after your account is closed.
If you request deletion of your account, we will remove your personal data from active systems within a reasonable timeframe, subject to any legal obligations that require us to retain certain records.
You have the following rights in relation to your personal data held by 92ro:
You can request a copy of the personal data we hold about you. Contact support with your request and we will provide a summary within a reasonable timeframe.
If any personal data we hold about you is inaccurate, you can ask us to correct it. Contact support with the details you would like updated.
In certain circumstances you can ask us to delete your personal data. Note that legal and financial record-keeping obligations may require us to retain some records even after account closure.
You can object to the processing of your data for marketing purposes at any time. Objecting to marketing does not affect your account or service access.
To exercise any of these rights, contact the 92ro support team using the email address shown in the footer of this page. We will acknowledge your request and respond within a reasonable timeframe.
The 92ro platform is strictly for individuals aged 18 and above. We do not knowingly collect personal data from anyone under the age of 18. If we become aware that a minor has registered an account or provided personal data, we will close the account, remove the data and take appropriate action.
If you believe a minor has accessed the platform, please contact support immediately. We take underage access seriously and act on reports promptly.
If you are the parent or guardian of a minor who has accessed this platform, contact support immediately. Age verification can be requested at any stage during account use.
92ro may update this Privacy Policy from time to time. When changes are made, the revised policy will be published on this page with an updated effective date. Significant changes — particularly any that affect how your data is used or shared — will be communicated to registered users via the email address on file or through an in-platform notification.
Continued use of the 92ro platform after the publication of an updated policy constitutes your acceptance of those changes. If you disagree with a change, you may close your account and request deletion of your data.
If you have questions about this Privacy Policy, want to exercise your data rights or have a concern about how your personal information is being handled, please contact the 92ro support team. The support email address is displayed in the footer of every page on this platform.
You can also consult the FAQ page for answers to common questions about accounts, payments and how the platform works. For questions specifically about terms of use, see the Terms and Conditions.
Create your free account and start playing with PKR — slots, cricket betting, bingo and live casino, all from your phone or browser. Your data stays safe every step of the way.